Frequently Asked Questions

  1. What is your return policy?
    Warrants SARGE knives and flashlights against defects due to workmanship or materials for the lifetime of the original owner, but does not cover: bulbs, batteries, rubber grips, damage due to normal wear, abuse, improper maintenance, battery leakage, disassembly of parts, scratches to the finish (considered normal wear), or attempted repair. To obtain repair or replacement of your knife and flashlight, return the item and proof of purchase along with owners name and address, postage paid to: SARGE Warranty Department, 2720 E. Phillips Road, Greer, SC 29650
  1. How do items come packaged?
    All items come packaged in a Sarge box, unless noted as a carded item.
  1. What is the difference between 440 and 440C Stainless Steel?
    There are 3 types of 440 stainless steel, 440A, 440B and 440C. We use 440A and 440C. 440 A – 440 B – 440C  The carbon content (and hardenability) of this stainless steel goes up in order from A (.75%) to B (.9%) to C (1.2%). 440C is an excellent, high-end stainless steel, usually hardened to around 56-58 Rc compared to 440A around 52-54Rc. All three resist rust well, with 440A being the most rust resistant, and 440C the least. Many high end dive knives are made using 440A. 440C is consider by many as the ultimate general-use stainless. If your knife is marked with just “440″, it is 440A; because the 440C  is a more expensive, we want to advertise that. Our feeling is that 440A is well suited for everyday use and 440-C is excellent.
  1. Why are some knives no longer available?
    We have certain knives like our Woody’s and Gentlemen series that are a mainstay in our product line because their popularity. In an effort to make room for new and improved models, we do stop making our less popular products.
  1. Can I get any item customized?
    We have an entire selection of items with it’s own catalog of promotional products that can be custom laser engraved. Most of these items have a low 60 piece minimum order quantity with additional price breaks at higher quantities. We not charge a setup/artwork fee on these items and most order ship out in 10 days to 2 weeks.  Outside the items listed in the catalog, we will consider special request on a case by case basis for custom engraving projects such as engraving on the knife blade. Please contact custom service for more information.
  1. Where are Sarge knives sold?
    You’ll find Sarge Knives in retail stores, catalogs and other resellers nationally. If your local retailer doesn’t carry Sarge, encourage them to do so. You can also purchase our knives online through our website.
  2.  How do I sharpen my blade?
    There is an really good website that does a great job covering all the elements of knife sharpening. I suggest checking it out: http://www.knifesharpeningtips.com
  1. My screws are coming loose on my knife, what can I do?
    Normal use of any knife or tool may make the screws come loose and most can be tightened with Torx or Alan Wrench. You can also apply some thread lock such as LocTite to the fastener for a more permanent solution.