SARGE LIMITED LIFETIME WARRANTY
Sarge Knives Lifetime Warranty is our promise to customers that we stand behind the quality of our product 100% allowing you to keep your SARGE product around for a lifetime.We warrant all of our products including defects due to workmanship or materials for the lifetime of the original owner. Items that are found defective will be replaced with a new SARGE item of equal value. Sarge Knives does not warrant its product against damage due to normal wear, abuse, improper maintenance, disassembly of parts, scratches to the finish (considered normal wear), or attempted repair.
To submit a warranty claim, email sales@sargeknives.com.
1) Put WARRANTY in Subject Line.
2) Include your name, address & phone number.
3) Include a photo of the knife and its defect.
WARRANTY FAQ'S
What is the process/turnaround time for warranty?
You will recieve an email about your warranty with any follow up questions. But please allow up to 2 weeks to receive your replacement after a warranty is approved.
I cannot find my product needing replacement on your website, what do I do?
In most cases the item is discontinued if you are unable to find it on the website. For discontinued products, we will replace it with a similar style of equal or less value.
My knife is engraved; will my new knife be engraved?
We do not offer engraving on replacement products.
My knife has sentimental value; can I get it fixed?
We do not offer repairs or extra parts for knives.
Warranty Claim Review
We want to make the warranty process as easy and fair as possible. All warranty claims are reviewed by SARGE to determine whether the issue is covered under our Limited Lifetime Warranty. We reserve the right to approve or decline claims based on the condition of the product and the terms of this warranty. In some cases, we may request additional photos or information to help us evaluate your claim. Thank you.
